CUSTOMER EXPERIENCE COUNTS

The AMERICAN MARKETING ASSN'S October Luncheon. Customer Experience Counts Dramatically Improve Profits & Perfect Your Business with Customer Esperience Managing. *Differentiate your product or service with a unique customer experience *Connect with your customer at all touchpoints of their experience *Develop & research products in a CEM environment *Consider the financial implications of CEM *Implement an effective CEM program. 11:30 Registration & Networking 12:00-1:15 Lunch & Interactive Session Price: $25 AMA Members w/RSVP $35 AMA Guests w/RSVP $5 more without RSVP RSVP; by 5:00 pm Friday, Oct.7, 2005.